Charity Partnerships

No Online Presence for Your Charity Store? We Can Help!

Take your charity store online with Project Emerald! Share your mission, reach more supporters, and promote circular fashion across Australia.

How It Works

1.Create your account and start listing items on the Project Emerald app.

2.Keep most of the proceeds. Project Emerald takes only a small fee to support the platform.

3.We provide tools, training & marketing support to make selling online easy.

4.Project Emerald enables shoppers to donate to one of our partner charities at checkout.

Charity shops and organisations can list preloved or brand-new clothing and accessories on the Project Emerald app for resale. Every sale directly supports your charity, giving quality fashion a second life while raising vital funds for your cause.

Whether your goal is to grow your online presence, reach new audiences, maximise surplus donations, or engage your community, Project Emerald helps your charity store thrive online. You can also share your listings across your social media channels and community networks to expand your reach and drive even greater impact.

Turn your charity store into an online hub, engage supporters nationwide, and make a real difference—one preloved item at a time.

Become a Charity Partner Today

Frequently Asked Questions

Contact us via Project Emerald Contact Page or email us directly at hello@projectemerald.com.au. Our team will guide you through onboarding and help you start listing your items.
No. Listing your items on Project Emerald is completely free. There are no upfront costs to create a charity profile or upload products.
Project Emerald takes a 15% Emerald fee, only when your item is sold. If your item doesn’t sell, you don’t pay anything.
You do. We recommend setting fair resale values while keeping in mind your fundraising goals.
Charities will receive their payout within 10 business days once:
- ● The item is marked as “shipped” on the platform (or collected in-store).
- A valid tracking number has been uploaded (if shipping).
- There are no open disputes in relation to the sale.
See our Return, Payout & Dispute Policy for more details.
You manage your own shipping or coordinate in-store pick-up. Customers will see store addresses for easy collection.
Your charity will be showcased on our website, within the Project Emerald app, and at checkout—where customers can choose to donate directly to one of our partner charities. You may also be featured in our marketing campaigns across social media and email to help increase visibility and support.
We welcome quality clothing, shoes, and accessories. Items must be clean, in good condition, and have a resale value of $20 or more.
We expect our charity partners to actively promote Project Emerald and the partnership across their platforms and community. This includes, but is not limited to, in-store promotion, social media, and email newsletters. We are committed to collaboration, so if there’s something you’d like to see from us, please let us know — it likely already exists or we can create it together.